This shows what is available. Cookies on BT.com. We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. New FTTP install questions [link to this post] ... No, these days an ‘inside out’ install process is used. Currently the property is served by overhead copper - 4 spans in total. KCI1 = order received, KCI2 = order committed, KCI3 = order complete. FTTP Install process Hi so I am getting FTTP installed into my house, and I’m just wondering could anyone clarify the installation process? But for the new FTTP network set up over the last six months you only need one visit. Re: FTTP Installation Process Well the matter is still not fully resolved. The installation process is generally the same, regardless of which ISP you choose, however the ISPs also have their own guide on the installation process. BT Consumer FTTP Install Process Andrews & Arnold (AAISP) FTTP Info Naturally, I signed up. KCI1 = order received, KCI2 = order committed, KCI3 = order complete. Stage 2: The Internal Installation. Would you be able to provide a photo of this customer splice point? * However, we are in the process of scaling availability of … Your chosen ISP will arrange this with you. We install a small box onto your external wall, and our fibre optic cable is connected into this box. Coronavirus: Delivery, installation and repair information > For installation, our engineer just needs to set you up for faster speeds. There is a small grey pipe coming from the ground however i cannot see any cable. Directly outside is what i assume is a fibre cable from the blanking plate. But it’s worth bearing in mind that this process varies depending on the type of site. 16h45. Happy days guys - after months of emailing ISP's, chasing, wrangling etc - finally been given a date for my FTTP installation (Bradwell Abbey Exchange, Milton Keynes) The date I was given is 23/6 - Thursday. It would be helpful.. Your BT Hub should arrive by post two days before your installation date. The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). BT then installed FTTC end of 2017 for the rest of my area, even though FTTP hardware is in place. Ours was also the 2 Stage Install done over 2 days instead of a weeks gap (could of been done in the same day). 16h05. on At present people tend to be offered either a Managed (engineer visit) or Self-Install (no engineer required – supplied with or without an Openreach or ISP modem/router) provision service. This makes it sound more complicated than FTTC. You would have to ask the developer what arrangements they made with Openreach regarding the infrastructure. This stage usually happens seven working days after stage one, and you'll need to be at home to let the engineer in. The Welsh Government has issued a Q3 2020 progress update on their £52.5m Phase 2 Superfast Cymru contract with BT (), which is deploying a 1Gbps Fibre-to-the-Premises broadband ISP network to cover 39,000 extra premises in rural Wales.The data to September 2020 shows 14,698 premises have now been completed. Re: FTTP install process - equipment location « Reply #17 on: May 09, 2020, 05:06:45 PM » Actually it's not really in the loft, we live in a chalet bungalow so we have two upstairs bedrooms with eaves cupboards and our existing master socket is in the north facing eaves cupboard so … The installation process is generally the same, regardless of which ISP you choose, however the ISPs also have their own guide on the installation process. I've tried the checker based on the post code and I get this: and post the results, you may have to click Address Checker at the bottom. ‎03-01-2020 For installation, our engineer just needs to set you up for faster speeds. setting up files & folder synchronisation etc) can be a major headache. 16h12, ‎03-01-2020 If you are considering services for a new business, let us know as we’ll be able to add products from the BT portfolio as required including Cloud Voice and BT Mobile. It is important to plan for this interruption especially if … I revisit an FTTP deployment two years after my last video done shortly after installation started. Coronavirus: Delivery, installation and repair information > 'Fibre to the Home' means we'll install fibre cables all the way to your home. ‎03-01-2020 When I ordered FTTP my line was showing Stage 1, since it has been installed it has been changed to Stage 2 and is now displayed KCI2 Assure. FTTP Install Process [link to this post] ... As I understand it, KCI refers to the BT ordering process. ‎03-01-2020 Please have it ready to hand when the engineer arrives. 15h57. Ours is using the old Huawei 4 data, 2 phone port ONT. ‎03-01-2020 Just checking the BT wholesale checker and noticed 'KCI2 Assure' is now being displayed for WBC FTTP Install Process. Announcements, Guides & Community Updates. I revisit an FTTP deployment two years after my last video done shortly after installation started. - edited FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. Just checking the BT wholesale checker and noticed 'KCI2 Assure' is now being displayed for WBC FTTP Install Process. FTTP Installation Process . on BTWholesale Speedtest: speedtest.btwholesale.com Unlike Zen, IDNet, Aquiss etc you can’t even order any BT FTTP service without the FTTP phone line. Discover FTTP broadband from BT. Whilst I’ve had the ONT modem installed for 2 weeks (with the PON light fully lit) BT are still saying that our … 16h34 Are you able to use the Address Checker. (look in the VOIP section of the forum). BT’s Digital Voice Deployment * FTTP to brownfield (not new build homes) is in the process of a phased launch, meaning that not all customers contacting BT will receive the new Digital Voice service as an option. Comes in one colour, Grey and is 6 inches squared and about 1 1/2 inches depth. Availability will also be indicated on the above checkers. We recall writing about the new premium service trial some time ago and, if memory serves, it brings a number of benefits, on top of the standard connection. So now the duct is installed, what do they do next? From what i understand speaking to someone in BT customer care i should have an ONT modem installed however all i can see is a blanking plate in the front room. (Order date: 30 August 2013) Installation of FTTP Hi @richarde90 welcome to the community and thanks for posting, I'm really sorry the installation process wasn't fully explained when you spoke to the sales team. Check with a communications provider if you can upgrade to FTTC / FTTP. For those that are on the list for FTTP BT are looking to trial a different install process. The FTTP installation process involves replacing the drop wire with a new hybrid cable to avoid overloading. Once your line is showing as "Ultrafast Accepting Orders" (see: link) you can make an order with your choice of ISP (Internet Service provider).The process is: Make an order with an ISP for a suitable package (speeds are the main variation). We use necessary cookies to make our site work. There is no connectorised block terminal (CBT) on our pole. The appointment will last up to four hours. Firstly, not very knowledgeable on this so please excuse any inaccuracies. BTWholesale Speedtest: speedtest.btwholesale.com The FTTP installation process involves replacing the drop wire with a new hybrid cable to avoid overloading. That’s a lot of extra speed for not a huge sum of money – and when you work from home and are reliant on broadband any increase in speed, especially upload speed, can make a huge difference. Ultrafast FTTP Internet From BT, BT FTTP Ultra-fast 330mbps Internet is one of the fastest you can get for residential homes. What we provide. It transpires that my order has been cancelled however i'm awaiting a callback from a manager to explain things further. Find out what's available where you are > Once your line is showing as "Ultrafast Accepting Orders" (see: link) you can make an order with your choice of ISP (Internet Service provider).The process is: Make an order with an ISP for a suitable package (speeds are the main variation). Possibly for the Multicast reasons stated above (BT TV will only work on Port 1). Just to say that BT hide until the end of the order process that there is an additional unavoidable charge of a further £23.61 for the phone line (with no calls) on top of the £59.99 for Full Fibre 900. The visit will normally last about three hours, and you'll need to be in while the engineer's there. BT retail will only provide FTTP on Port 1. FTTP versus FTTP on Demand FTTP On-Demand allows you to upgrade to FTTP speed for premises served by FTTC. on Coronavirus: Delivery, installation and repair information > You can choose a date and engineer appointment slot when you place your order, we’ll let you know what's available when you call. Openreach is responsible for installing everything and BT provides the router. At the moment all of the installs they've done so far have taken over 8 hours to do with more than half lasting into a second day. ‎19-09-2020 I have dug an underground track for the wiring duct just to make it easier on the bank account. We'd also like to set optional analytics cookies to help us improve it and provide services like live chat support, and targeting cookies to show you content think you would be interested in. Re: FTTP Installation Process I've tried the checker based on the post code and I get this: Sorry this postcode has not been recognised by this checker, this could be because this is a new address with a new postcode that has not yet included in our database … The installation process is usually in 2 stages, and may require 2 separate Openreach (or sub contractor) visits. There are different ways of installing fibre broadband, depending on what kind of property you live in or whether there's an Openreach modem already installed. The Internal Installation extends the fibre optic cable to a suitable location for your optical terminating equipment (modem) and router. With Full Fibre installation we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. I presume "KCI2 assure" means "we need to do an inspection before we can commit to a delivery date" So what happens? 20h07, seems to have a protective cover over the end. Can you take a picture of this cable, preferably the end of it and we’ll be able to confirm if it’s a Fibre or Copper Cable. * However, we are in the process of scaling availability of … Please can you go to this website: https://www.dslchecker.bt.com/ and post the results, you may have to click Address Checker at the bottom. Stage 2 - Work to complete the fibre installation in your home. An FTTP installation is ideal for new build premises depending on availability. ‎03-01-2020 KCI1 = order received, KCI2 = order committed, KCI3 = order complete. As I understand it, KCI refers to the BT ordering process. FTTP Order and Installation. So what happens? BT Broadband and TV Installation service terms. Watch our video for step-by-step instructions on how to install Openreach’s fibre to the premises (FTTP) equipment. Yes, all BT Business FTTP installations use the BT … It differs from standard FTTP because the plan and build is done in response to an individual customer order, rather than proactively for a geographic area. Happy days guys - after months of emailing ISP's, chasing, wrangling etc - finally been given a date for my FTTP installation (Bradwell Abbey Exchange, Milton Keynes) The date I was given is 23/6 - Thursday. ‎19-09-2020 This shows what is available. It differs from standard FTTP because the plan and build is done in response to an individual customer order, rather than proactively for a geographic area. Does FTTP use the BT Smart Hub? Thanks Keith i was planning on asking a few neighbours this weekend what they had as some of the houses have been occupied for at least a few months so they must have something installed. The ONT enables you to get our fibre broadband and phone services and connects to your BT Smart Hub. Here’s the new one. BT’s Digital Voice Deployment * FTTP to brownfield (not new build homes) is in the process of a phased launch, meaning that not all customers contacting BT will receive the new Digital Voice service as an option. FTTP The future is Fibre to the Premises (FTTP), where pure fibre optic cables connect you straight to the exchange. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT is at the forefront of this technology shift, bringing the market-leading Ethernet FTTP solution to the Wholesale market to join our full range of all-IP access solutions available – all underpinned by the best fixed network in the UK.” “This announcement also reinforces BT Group’s ongoing investment in full fibre. As I understand it, KCI refers to the BT ordering process. edit: typos You could always ask a neighbour to see if anything has been installed in their property. Just for comparison, a Standard Connection (engineer installation) normally costs £98.48 +vat for their consumer FTTP broadband tiers, while the new premium option costs £138.48 +vat. I'm guessing that the builder should request the cable be installed from the exchange to the house (via Openreach?) 0800 587 4787, on We moved into a new build during Xmas and i'd contacted BT to move our broadband service to the new property thinking it would be fairly straight forward apart from getting a telephone line installed. Ultrafast Fibre 100 and Fibre 200, our latest fibre optic broadband. When I ordered FTTP my line was showing Stage 1, since it has been installed it has been changed to Stage 2 and is now displayed KCI2 Assure. 15h59. OpenReach don't choose, they provide what is ordered. In this article: How to check if fibre broadband is available to you; Ordering Fibre broadband Only BT Business will provide on other ports. FTTC Fibre to the Cabinet increases basic broadband speeds by connecting powerful fibre optic cable to the cabinet, then copper wires to your home or business. On Demand is an Open Reach product which has not yet been released to providers including BT Business & Retail. ‎03-01-2020 Unlike Zen, IDNet, Aquiss etc you can’t even order any BT FTTP service without the FTTP phone line. The PostCode checker only has information for old copper lines and even then not with much accuracy. Fibre to the Home where the fibre cable goes all the way to your home. Ultrafast FTTP Internet From BT, BT FTTP Ultra-fast 330mbps Internet is one of the fastest you can get for residential homes. It is important to plan for this interruption especially if … 16h04 BT Consumer FTTP Install Process The installation process of the BT Cloud app is pretty standard and as such cannot really be criticised but after that it fails when compared to several benchmarks of good software, for example the setup process (e.g. Yes for FTTP services you require an ONT. Sky Q from April 2016 (v1 2TB 'Q Silver' & 1 Mini, both over ethernet), BT Ultrafast FTTP (150Mbs), BT Smart Hub 2, Amazon Fire HD 8, Wileyfox Swift (Android 7.1.2 Nougat), LG 49UJ701V with Yamaha RX-V375, Toshiba 32L6353, Samsung UE22F5400 15h48. Over the last 12 months there’s been a lot of work going on to evolve the installation process. The CP can 100% see which port what service is on and choose which port to order the migration on. ‎19-09-2020 I presume "KCI2 assure" means "we need to do an inspection before we can commit to a delivery date" ... FTTP Install Process [re: baby_frogmella] [link to this post] Installations of Openreach’s Fibre-to-the-Premises based UK ultrafast broadband ISP technology will soon begin seeing a new Optical Network Unit (ONT), which is not only very compact (pictured top) but also comes in at a third of the cost of the existing unit.Obviously they’ve sacrificed a few little things. Coronavirus: Delivery, installation and repair information > There are three types of fibre broadband: Fibre 1 where the fibre cable goes to the street cabinet and then a copper cable goes to your home. With average speeds of 300mb, enjoy our next generation fibre to the premises broadband piped straight into your home now. These are usually installed in a new build. In this video I am demonstrating BT Engineer installing a new faceplate on the mater socket and testing Broadband Speed. ‎03-01-2020 ‎03-01-2020 Announcements, Guides & Community Updates. The appointment date we give you for the engineer to come round to install your Fibre will give us time to post your BT Hub (if you need one). Sky Q from April 2016 (v1 2TB 'Q Silver' & 1 Mini, both over ethernet), BT Ultrafast FTTP (150Mbs), BT Smart Hub 2, Amazon Fire HD 8, Wileyfox Swift (Android 7.1.2 Nougat), LG 49UJ701V with Yamaha RX-V375, Toshiba 32L6353, Samsung UE22F5400 BT offered a 160Mbs/20Mbs FTTP connection for £35 with free installation. I have dug an underground track for the wiring duct just to make it easier on the bank account. They are sending an engineer to reactivate my copper landline (I'm with Virgin at the moment). Last year our road got fibre installed and I'm not clear on what the situation is with connecting my property, which is located 300M down a private track. 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