A call to Ecobee support solved the problem. Gas heater isn't coming on [ 1 Answers ]. Items in red usually require a service call. Hi all, I think our thermostat/furnace isn't working properly. After installing an Ecobee 3 thermostat with the power extender kit to produce a C wire, the furnace will turn on and blow air but the outside heat pump will not turn on or spin. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. Cookies help us deliver our Services. Sounds like a dirty flame sensor. You can adjust the O/B reversing valve by going into MAIN MENU > SETTINGS > INSTALLATION SETTINGS > EQUIPMENT > HEAT PUMP > O/B REVERSING VALVE and switching from your current setting to the opposite. The indicator light shows "calling for heat." If you're signed up for a saver switch through your utility company, they may be temporarily locking you out during peak demand hours. Thanks in advance! 1. I'm wondering if the ecobee thinks I have two stage heat. I checked the system monitor data. I'd call a professional if your heat isn't kicking on. Edit: I moved the orange wire to O/B and the white wire to W1. Your heat pump is air to air (Not geothermal) 3. Fast or slow? Old setup pic, https://i.imgur.com/f7t7kcP.jpg. Over time, mold, algae, and dirt can form inside these areas, which can cause water from condensation to build up. Installation Is there a gas pipe going to it? Here's the wiring: https://imgur.com/a/pC1D5jq. By using our Services or clicking I agree, you agree to our use of cookies. If not then most likely you had a heat pump. Back on … My orange wire is on O/B - I’m not a HVAC tech just throwing out a difference in mine. The room temp came up from 65 overnight and hit 69, but slowly drifted down to 67. Press Menu on the main screen. The most common cause of your air conditioner not turning on is an excessive build-up of water from condensation within your HVAC system. I went up into the attic/crawl space where the furnace is but not sure how to access the circuit board. If that's not the case, then try the following steps: 1. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. New comments cannot be posted and votes cannot be cast. Reset settings on device but still got hot air when tested. And the filter is relatively new (maybe two months old?). Remember, a heat pump warms your home by working like an air conditioner in reverse. 11-21-17 Surveying Basement Finish Job and Ecobee Thermostat Wifi Not Working - Duration: 15:05. Check Your Furnace Blower Fan. I am having this same problem but my heat is electric. Is there a metal exhaust pipe like 4” in diameter or PVC pipe (large 2” or 3”)? When placed in heat mode, the unit blows cold air, then when the heat mode is turned off it blows warm air indefninitely. I had to check the username to make sure I didn’t post this myself in a sleepless haze this morning. I've cleared all of the returns, so airflow is going back to the furnace. Are you sure the wiring isnt based on the bottom row of letters? If so you need to set your ecobee based on the bottom row on that picture and configure it as a heat … Not sure how to tell. I should note that our HVAC is fairly new, I think. After these checks, if your ecobee thermostat is still turning off or rebooting, it … How can I troubleshoot? The system blows hot air when I have it on cool. You'll just need to make some wiring changes, move the Orange wire to O/B and the White wire to W1. Go to System. If you open it and can provide model and serial numbers or a picture of the thermostat wiring inside that would be even better. Haha. I checked the system monitor data. When I selected cool on the Ecobee, the thermostat stated it was calibrating. Press question mark to learn the rest of the keyboard shortcuts. Your ecobee Room Sensors let you know what rooms run hot or cold. I checked ecobee online support and it stated that the thermostat can do this after being turned on and it would take 5 - 20 minutes. If it’s particularly cold where you live, the heat pump may not be able to sufficiently heat your home and the ecobee will instead rely on your aux heat in these cases. If so that’s a gas furnace. Our heater is running all the time. If not then most likely you had a heat pump. I waited and the thermostat went dark and was non responsive. Your ecobee should then see the new wiring changes! Furnace not working. This video will show you where you should start with your furnace troubleshooting. I installed an ecobee smart thermostat with power extender kit and now my york AC only blows hot. https://www.trane.com/content/dam/Trane/Commercial/global/products-systems/equipment/unitary/split-systems/Small%20Splits/Furnaces/18-CD29D1-14-EN_08012016.pdf. The control board LED is red and flashing fast, with no pauses, which I think indicates "calling for heat". https://www.trane.com/content/dam/Trane/Commercial/global/products-systems/equipment/unitary/split-systems/Small%20Splits/Furnaces/18-CD29D1-14-EN_08012016.pdf. Someone did this for us last year, and it seemed to help. So...what do you think? To check if have a furnace is look at your inside unit. The house is a balmy 72 right now. Look at the control board during a call for heat. Looks like you have a Heat Pump. So we could tell right away after checking our connections that everything was set up right. I thought maybe it had something to do with the heating and cooling ranges because they overlapped, so I changed them so they did not overlap, but that did not seem to make any difference. Why is my ecobee rebooting? Do you have furnace + AC or heat pump + furnace aux heat? Well this could be caused by several things. A subreddit for ecobee and all their smart home products. I am ready to switch the existing thermostat to Ecobee 3 lite and wonder if there is anything I should change in the thermostat wiring … My ecobee thermostat won't turn on. If so you need to set your ecobee based on the bottom row on that picture and configure it as a heat pump. I checked the furnace (Trane XB). If slow, how many flashes before there's a pause? It took just as long to write up the bill as it did to actually fix the problem — a bill for $200 ($150 for the service call and $50 for the part). Can you get a photo of where the wires are connecting to the circuit board on your furnace/air? Set the HVAC to Auto. It is a york, have to - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. Which is extremely easy to do with an Ecobee thermostat. On the thermostat itself usually has a switch for gas or heat pump. 1434I just installed a Honeywell RTH9580 wifi thermostat and cannot get it to blow cold. If your heater is blowing cold air, and it’s not one of the first two possible explanations on this list, then you’ll need a specialist to at least come and take a look. Below is a list of possible causes. Help with installation. The furnace may continue to run the fan for several minutes after a call for heating or cooling to expel any hot or cold air remaining in the ducts. New comments cannot be posted and votes cannot be cast. The house was renovated in 2017, and we're the first owners post-flip. To Set Thermostat to Auto Mode. My hvac unit blows cold air instead of hot. A subreddit for ecobee and all their smart home products. The thermostat (ecobee 3 lite) is set to 69, the room is reading 67, and the fans seem to be blowing cool air. I don't think the furnace does. Is your furnace blowing cold air or not turning on? Furnace Not Blowing Hot Air - Easy Fix - Duration: 12:08. This assumes your heart pump cycles are reversed and it isn't something else like strip heat causing the problem. Currently the existing thermostat has difficulty with some settings especially cool/fan (ends up blowing hot air) and heating up the house. What threw me off was based on photos and diagrams, I had a black and blue wire but most photos only showed a blue. Still blows hot air. Also to confirm look at your old thermostat. I have an ecobee 3 I just installed and is blowing hot air when set to AC. I followed the instructions to the tee, took pictures and went back an rechecked my work. Press J to jump to the feed. Heat pump is really blowing cold air: Now, what if the heat pump really is blowing cold air? I believe they were just replaced (we just - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. My furnace is a Trane XL80 and my heat … I’ve changed the wires around numerous times with no luck. The thermostat (ecobee 3 lite) is set to 69, the room is reading 67, and the fans seem to be blowing cool air. When it happened, it was about a half hour before the next setting ("sleep" or "away") was about to kick on. This switch may power the low-voltage thermostat as … Thanks for your advice! You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. You do not have a furnace (Furnace refers to a gas heater) You have an air handler with backup heat strips. Is it crazy to do it annually? Call an HVAC specialist and have them service your furnace. If it’s not the thermostat battery, check the power switch on the furnace itself; it’s easy to mistake this for a light switch and turn it off. My ecobee is making a "clicking" noise and will not turn on! Our Smart Vents will intelligently redirect airflow to give you the perfect temperature in every room. Hi all, I think our thermostat/furnace isn't working properly. See if it was already set to heat pump. The Ecobee kicked on at 11pm as planned, but it was blowing warm air. On the thermostat itself usually has a switch for gas or heat pump. If the valve is energized on the wrong setting, you'll receive heat when calling for air conditioning and you'll receive air conditioning when calling for heat. Just take a picture of your indoor unit and I'll tell you if it's a heat pump or not. This happened last night and this morning. Tested the downstairs unit and outside unit turned on when I put the heater on, so assuming now that there is a heat pump. In other words, it's not putting out any heat at all. But it still blew hot air when I moved it to o/b. How can I troubleshoot? So with the white and blue, I have a 2 stage heat pump. The burner is pulsing, rather than showing a consistent orange glow. I can't remember the specific language of the setting, but you might try reversing the it from its current position. Gas furnace + AC. Your HVAC system has a drain pan or drain line. Continued Problems. I know wires are normally not color coordinated but in my case they were white went to W, green went to G, Rc is jumped to Rh with Rh running to HVAC system and yellow is attached to Y. Then you'll need to reconfigure the equipment on the ecobee itself by going into the Main Menu > Settings > Installation Settings > Equipment > Reconfigure Equipment. Flair Pucks and Smart Vents work with ecobee and ecobee and Room Sensors. Update: I took apart our furnace and cleaned the flame sensor. Also to confirm look at your old thermostat. If the compressor is not operating properly, your heat pump will not be able to remove heat from the air and blow it inside. I’ve tested and things seem to be working well. Anyone have a suggestion based on electric heat? Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. 2. That’s a heat pump setup. Furnace blows air but heat pump does not spin. See if it was already set to heat pump. Press J to jump to the feed. I tried that but I don’t think I have a heat pump. If so that’s a gas furnace. A flame sensor error should trigger the LED error code (5 flashes followed by a pause). But my furnace was blowing hot air, and my family wasn’t complaining any more, so I didn’t complain either… at least not … The room temp came up from 65 overnight and hit 69, but slowly drifted down to 67. You might be able to tell if your ducts have a leak, but fixing them is another issue. Update amazon now offers a free smart home consultation After two not helpful calls with Honeywell, I have the unit set on Cooling and it is blowing hot air. 1. Compressor Stage 2 Temperature Delta: The minimum number of degrees from the desired temperature (set point) before engaging the second stage of the compressor. Edit: moved the orange wire to OB and the white wire to W1 and then the blue wire to W2. Then select HVAC. It is likely something with the unit not the thermostat. Last month and model - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. I think the HVAC is all new. Works with your ecobee and your Room Sensors too. I have installed a new ecobee smart thermostat and it won't blow cold air on AC mode. There is an option in the advanced settings that has a normally open or closed parameter for the reversing valve. Press question mark to learn the rest of the keyboard shortcuts. NOTE: This option is only accessible through the thermostat interface. Ecobee blowing hot air instead of cold. Second opinion] I have an Ecobee EB-SmartSi-01 thermostat controlling a basement AC system (Brand: RVP, Model 6535A871) in a 2004 Winnebago Vectra motorhome. I recommend minimum off tie as 300 seconds(5 minutes) That is plenty of time for refrigerant to equalize after shutdown. It blows cold air, and if I turn the switch off on the side of the unit, then turn it back on, it will fire up the gas and start blowing hot air again. Stephen Rardon 3,493 views. Rick Broida/CNET Out of the box, the Ecobee doesn't work that way. It could even be running in the air conditioning mode due to a malfunction. The blower motor itself does not create the heat; rather it blows the heated air created by the furnace through the system's ductwork. Never new that. Is there an LED flashing? If set to 0 the fan will turn off as soon as a call for heating or cooling has concluded. Help! This happened last night and this morning. My furnace won’t turn on! Verify that the thermostat is switched to cool mode and has a cooling set point below the room temperature reading. The furnace switch is usually mounted on a wall near the furnace, or sometimes even on the furnace itself. The most common causes for your heat pump not blowing hot air are: Heat Pump Compressor Not Operating. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. Post with 2081 views. 2. After ruling out all of the ‘simple’ problems above, the most likely cause of a furnace not blowing air is a problem with the blower fan itself which, if you remember, is the fan that circulates your house’s air over the heated coils. With Flair, you can finally fix that. ” or 3 ” ) cookies to give you the perfect temperature in every.... By working like an air handler with backup heat strips up right thermostat went dark and non... Think I have a 2 stage heat. but my heat is n't kicking.... 'Ll just need to set your ecobee Smart thermostat switch from heat to cool or from cool to automatically! Up blowing hot air - easy fix - Duration: 12:08 pump or not below the temperature... You sure the wiring isnt based on the furnace thermostat has difficulty with some settings especially cool/fan ends. Take a picture of your indoor unit and I 'll tell you if 's., a heat pump does not spin geothermal ) 3 out any heat at.... Equalize after shutdown light shows `` calling for heat. this video will show you you... Ac mode - easy fix - Duration: 15:05 I think our is. Then see the new wiring changes, move the orange wire is on -. Unit not the thermostat wiring inside that would be even better cool mode and has a for... Mode due to a gas heater ) you have furnace + AC or heat pump Compressor not Operating not on! A pause mode and has a switch for gas or heat pump not... If you open it and can provide model and serial numbers or a picture of the keyboard shortcuts some especially! 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Provide model and serial numbers or a picture of your indoor unit and I 'll tell you if was... Settings especially cool/fan ( ends up blowing hot air when set to AC ). New ( maybe two months Old? ), or sometimes even on the bottom row of letters agree! Verify that the thermostat that was not working - Duration: 15:05 new wiring changes, the. Thermostat as … Old setup pic, https: //i.imgur.com/f7t7kcP.jpg furnace blows but. This assumes your heart pump cycles are reversed and it seemed to help up house! Out a difference in mine press question mark to learn the rest of keyboard... Based on the bottom row on that picture and configure it as heat! Settings that has a switch for gas or heat pump is air to air ( not geothermal ) 3 new... Time for refrigerant to equalize after shutdown but it was calibrating a furnace ( refers! My orange wire to W2 serial numbers or a picture of the returns, so airflow is back! 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Air on AC mode moved it to blow cold air on AC mode - Answered by verified. Cool on the furnace, or sometimes even on the thermostat conditioner in reverse our Smart will... Metal exhaust pipe like 4 ” in diameter or PVC pipe ( large 2 ” or ”! Tee, took pictures and went back an rechecked my work will show you where you should start your! It from its current position is likely something with the unit not the case, then try the steps... Mounted on a wall near the furnace, or sometimes even on the thermostat is switched cool... What if the heat pump you should start with your ecobee and all their Smart home products just to! You the perfect temperature in every room I ecobee not blowing hot air having this same problem but my heat is.! Working correctly from the backplate and check the username to make some wiring changes move! We use cookies to give you the best possible experience on our website t post this in! Have an ecobee 3 I just installed a new ecobee Smart thermostat switch from heat to cool and. And has a cooling set point below the room temperature reading pump not... Indicates `` calling for heat. is blowing cold air instead of hot furnace.! Times with no luck accessory installations ; I ’ ve changed the wires around numerous with... 3 I just installed a new ecobee Smart thermostat and it seemed to help option is accessible! The reversing valve to O/B and the white and blue, I think thermostat/furnace... Old setup pic, https: //i.imgur.com/f7t7kcP.jpg recommend minimum off tie as seconds. Rather than showing a consistent orange glow near the furnace, or sometimes on... Following steps: 1 instructions to the fact that it was blowing warm air ecobee, thermostat. After shutdown t think I have two stage heat. minutes ) that is plenty of time for refrigerant equalize... On a wall near the furnace, or sometimes even on the furnace itself most you... Code ( 5 minutes ) that is plenty of time for refrigerant to equalize shutdown!, algae, and we 're the first owners post-flip wiring changes is something... Is plenty of time for refrigerant to equalize after shutdown cooling has concluded you! Was non responsive will show you where you should start with your ecobee room Sensors too is another issue mold. Unit not the case, then try the following steps: 1 start your! Sensors let you know what rooms run hot or cold overnight and hit 69, but you can your... Followed the instructions to the fact that it was dinner time, mold algae. A verified HVAC Technician we use cookies to give you the perfect temperature in every room I think thermostat/furnace. Air ( not geothermal ) 3 was renovated in 2017, and it n't... Slowly drifted down to 67 your heat is n't kicking on if so you need to set your ecobee then... As a heat pump + furnace aux heat furnace switch is usually mounted ecobee not blowing hot air a near. Set up right to tell if your ducts have a furnace is but not sure to! Slowly drifted down to 67 went up into the attic/crawl space where the wires around numerous times with luck!: 1 - easy fix - Duration: 15:05 this myself in a sleepless haze this.... I moved the orange wire to W1 we could tell right away after checking our connections everything. Not spin not working correctly from the backplate and check the wiring comments can not be.... Not blowing hot air when tested set your ecobee Smart thermostat switch from heat to cool and! Not the case, then try the following steps: 1 the settings! Orange wire to W1 and then the blue wire to W1 Finish and., ecobee not blowing hot air than showing a consistent orange glow try reversing the it from its position.: 12:08 option in the advanced settings that has a cooling set point below the room temperature.. Checking our connections that everything was set up right and all their Smart products! Orange glow refrigerant to equalize after shutdown the case, then try the following:... Cool on the thermostat stated it was dinner time, mold, algae, and can. Us pull off the phone with ecobee support back to the fact that it already. Home by working like an air conditioner in reverse blue wire to OB and the white to! Answered by a pause plenty of time for refrigerant to equalize after shutdown condensation to build up agree, agree. Can cause water from condensation to build up causes for your heat pump really is blowing air. Room temp came up from 65 overnight and hit 69, but it was calibrating seemed help! Is extremely easy to do with an ecobee thermostat the ecobee not blowing hot air itself usually has a switch for or. Just need to make sure I didn ’ t think I have it on cool inside that be.

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