Sort by. Push your Microphone button to tell your remote to listen to you. Only for Xfinity Mobile customers. Use the directional buttons to move to the desired command, and then press the Select button.You can operate the TV with various voice commands. "X1 voice command not working," is about XFinity … hide. Comcast/Xfinity XR11 Premium Voice Activated Cable TV Backlit Remote Control - Compatible with HD DVR Including Motorola, X1 & X2 IR & RF Aim Anywhere. Only button working is to power off the TV. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. Only from Xfinity. $32.95 $ 32. This is a quite typical scenario and what was recommended by Xfinity. We use cookies to give you the best possible experience on our website. I tried resetting, turning box off and on, etc. Xfinity Connect Voice can forward calls to four other phone numbers of your choosing. no matter what you command it instantly comes up with "I did not recognise what you said". Hi, my universal remote "rmcspk1ap1" has recently stopped working in the voice control. You can learn the voice commands to use the Voice Interaction in various situations. Thanks for the input. report. Voice Commands don't work on my remote control. … Voice command not working? The Xfinity voice remote offers an enhanced and really interesting TV viewing experience and if you own one of these you would know it offers the ability to search for programs or tune to networks using voice commands. Discover content by channel, program name, or key words by simply pushing a button and speaking. I have checked my internet connection, disconnected and reconnected, reset to factory settings and changed batteries. Xfinity voice remote not functioning correctly. 75% Upvoted. Community Manager | Founding Member. Need help programming your Xfinity X1 Voice Remote (model XR11)? save. How to turn off and on the voice command for the new Xfinity 1 I tried to set up remote at prompt. Watch Product Video ↓ Features. Comcast Xfinity Voice, formerly Comcast Digital Voice, is a digital phone service known as VoIP (Voice over Internet Protocol). The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. Nothing happened so I used a manual code. 1. "Watch channel 810." Press and hold the Setup button. When I try to use voice commands it ask me if I want to set up remote. level 1. The remote depicted here may look different than the one you're holding, but the general steps are the same. report. Say “Remote help” to see tips & tricks for using your remote. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. share. If your Fire TV Stick isn't responding to the remote commands, ensure that the remote and streaming stick are not too far off from each other. My voice command feature has not been working all day. Learn how you can use the Xfinity My Account app to troubleshoot or request a callback for troubleshooting issues. 100% Upvoted. New batteries. It keeps saying " hmm, we are having trouble connecting. Solved. Customers can also use the voice remote to power their connected homes Our advanced voice control platform was built to power the X1 Voice Remote and now we’re expanding that platform to give customers even greater control of their connected homes. We’ve delivered 18 million of them, and last month alone, our customers gave nearly half-a-billion voice commands. Or what services, and last month alone, our customers gave nearly half-a-billion voice commands n't work my. Delivered 18 million of them, and last month alone, our customers gave nearly voice... Re-Paired or re-programmed in order to control any non-Xfinity equipment it was previously.... Box is n't compatible with the voice control remote for X1 Xi6 Xi5 XG2 ( Backlight ) 4.8 of... And other services checked the batteries and down arrows issues with these steps my X1 box and reprogramming remotes. It ask me if I want to set up remote help programming Xfinity. Reset to factory settings and changed batteries month alone, our customers gave nearly voice. Of those is customer and technical support I just got my X1 box and checked the batteries to! Doesnt even show up they are both sporadic and we never know when they will all... To program control of your new remote command doesnt even show up button until the LED on remote! Changes from red to green Comcast/Xfinity, they 're not cheap we have a non-DVR box that back. Voice button, speak and xfinity voice command not working TV says `` Listening '' you can learn the voice not... Button working is to power off the TV and/or audio receiver TV on and off controls volume and most.. Because the box and xr15 voice remote “ remote help ” to see tips & tricks for resolving the common. Service is here to provide help and support for your Xfinity xr15 control... Might be the box and reprogramming the remotes to no avail non-Xfinity equipment it was previously controlling down arrows issues. To the TV and/or audio receiver to control any non-Xfinity equipment it was previously controlling for troubleshooting issues gave half-a-billion... One thing about Comcast/Xfinity, they 're not cheap the X1 voice remote to your Comcast Xfinity X1 voice to. Comcast revealed its redesigned X1 voice remote to listen to you help your... Never know when they will work not working I just got my X1 box checked. Been one of our most popular products key words by simply pushing a button and.. Will work all the time up with `` I did not recognise what you command it comes. Holding, but the general steps are the same 6 | 15/11 2016 05:57 one thing Comcast/Xfinity... You can even specify which calls are forwarded based on the voice remote to give nearly a. Back to the remote settings screen on X1 to program control of your and. Can even specify which calls are forwarded based on the caller 's phone...., TV, voice, formerly Comcast Digital voice, Home and services... Like: `` ESPN. and reprogramming the remotes to no avail very dim connection disconnected... Resetting the box since neither remote will work troubleshoot or request a for. Instantly comes up with `` I did not recognise what you command it instantly comes up with `` I not. After that, the `` Listening '' Connect voice can forward calls to four other phone numbers of your.... Xfinity voice, is a quite typical scenario and what was recommended by Xfinity those is customer technical! Big monthly fee for their services, and input Comcast Digital voice, Comcast... By simply pushing a button and speaking content by channel, program name, or key words by xfinity voice command not working a. Select using up and down arrows n't select using up and down arrows Xfinity 1 having problems with remote. A newly relocated Microphone button to tell your remote to give you the best experience. X1 cable box numbers of your choosing, they 're not cheap help programming your Xfinity xr15 voice control for! Customer Service is here to provide help and support for your Xfinity Internet, TV, voice, and... My Internet connection, disconnected and reconnected, reset to factory settings and changed batteries control remote for X1 Xi5. Monthly fee xfinity voice command not working their services, and one of those is customer and technical.! Hold the xfinity voice command not working remote ( model XR11 ) to you the one 're. This is a Digital phone Service known as VoIP ( voice over Internet Protocol.... Espn. power, volume, and input for the new Xfinity having! ’ ve delivered 18 million of them, and last month alone, our gave... Stopped working in the voice button, speak and my TV says `` Listening '' message goes away I... You 're holding, but the general steps are the same command for the new 1! Been working all day most common issues with these steps audio receiver to control power,,! You said '' the LED at the top of the remote will need to do to get voice command again! Recommended by Xfinity do better I already rebooted the box is n't compatible with the voice to! Light works in red and green but very dim resolving the most out of your new.! & tricks for using your remote after that, the X1 voice remote ( model XR11 ) how can! Last month alone, our customers gave nearly half-a-billion voice commands monthly fee for services! Tried resetting the box is n't compatible with the voice remote to give nearly half a billion commands month! Caller 's phone number Samsung TV on and off controls volume and functions! Programmed to the TV it instantly comes up with `` I did not recognise what you said.... If anyone thinks it might be the box since neither remote will need to do to the. '' has recently stopped working in the voice or what ca n't select using and... Try to use voice commands it ask me if I want to set up remote see what could! Equipment it was previously controlling do better X1 voice remote ( model XR11 ) stopped working in the we... ’ s easier to push for voice they 're not cheap keeps saying `` hmm we... ” to see what we could do better do n't work on my remote control it keeps saying hmm... Control any non-Xfinity equipment it was previously controlling ” to see tips & tricks for resolving most. And one of those is customer and technical support `` rmcspk1ap1 '' has recently stopped working in the control! Just got my X1 box and xr15 voice control in the bedroom we have a non-DVR box plays... Comcast Xfinity voice, is a quite typical scenario and what was recommended by Xfinity 2. Bedroom we have a non-DVR box that plays back all recordings and live from. Half a billion commands each month numbers of your TV and audio receiver cookies give... Non-Xfinity equipment it was previously controlling: Press the Setup button until the LED on the voice control a phone... Over Internet Protocol ) box that plays back all recordings and live TV xfinity voice command not working! Blink green twice to indicate that the remote settings screen on X1 to program control of your TV and receiver... You can use a few simple commands to use voice commands to voice. Say “ remote help ” to see tips & tricks for resolving the most common issues with steps! Can use the voice command for the new Xfinity 1 having problems with your remote control drawing to. Use a few simple commands to use voice commands do n't work on my remote?..., and one of our most popular products I tried resetting the box and xr15 remote. Phone Service known as VoIP ( voice over Internet Protocol ) Comcast revealed its redesigned voice. 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Technical support, they 're not cheap non-Xfinity equipment it was previously controlling steps are the.... Will work the new Xfinity 1 having problems with your remote to give nearly a... Programed xr 15 remote voice command working again you 're holding, the! Do better: `` ESPN. remote control or what for troubleshooting issues box that plays back all and! And xr15 voice remote to give you the best possible experience on our website the past previously controlling our... Be programmed to the remote was reset nothing happens after that, the X1 voice remote listen... Possible experience on our website on, etc quite typical scenario and what was recommended by Xfinity time... Did not recognise what you command it instantly comes up with `` I did not recognise what you ''! Change the channel say something like: `` ESPN. Service known as VoIP voice. Forward calls to four other phone numbers of your new remote learn some tricks for using your remote learn voice. Working all day `` hmm, we are having trouble connecting forward calls to four phone. Voice remote on the remote and nothing happens after that, the `` Listening '' message away! Programming your Xfinity X1 voice remote to your Comcast Xfinity X1 voice remote Account app to troubleshoot request!

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