Website: www.lanefurniture.com . Write a private message as Lane Furniture verified representative. Me, being handy and frugal, decided to fix it myself. Shop Lane Furniture at Wayfair for a vast selection and the best prices online. I called the warranty people again and spoke with Ashley Arnold. Promotions and discounts from our retail partners. United States. For a sectional sofa, bedroom suite, dining room set and more, check out the financing offers available at Synchrony partners near you. I will scream it to the world that Lane furniture is junk. Everything for your home — from floors to décor. You can call Birch Lane at (212) 219-9103 phone number, write an email, fill out a contact form on their website www.birchlane.com, or write a letter to Birch Lane, 4 Copley Place, Floor 7, Boston, Massachusetts, 02116, United States. Called Lane in Mississippi at 1-80*-***-**** had a bad mechanism in Wall Hugger recliner that I bought in 1993. Please somebody tell me how to get in touch with Lane Furniture and actually get a response back from them. So I googled Lane recliners looking for a schematic of my piece. Veron, Mississippi 38879. Call the number and wait for someone to answer. She asked if I would be able to install by myself, because if I was not able to, I would have to pay for the install. Replies for “ Mid-Century Modern Furniture by Lane ” Rosana February 13, 2014 at 7:00 pm. All I needed was the serial number and model number from the couch. Website: www.lanefurniture.com . 16 Swivel Glider; 160 Glider Recliner; 160 Power Glider Recliner; 1601 Glider Heat & Massage; 1601 Power Glider Heat & Massage; 18 Swivel Recliner; 19 Power Rocker Recliner Would You Like to Convert It Into Review? Exclusive promotional financing offers* Anywhere, anytime access to secure account management. Phone: (662) 447-4025 . (1) Website Directions. I had no difficulty reaching a very professional, friendly and efficient customer rep by dialing the number clearly and prominently on the Lane website: 800-327-****. Amazing about hearing all these problems, the should make everything a little thicker. Got through within 2 minutes and had a new part shipped same day. A review of a customer experience with Action Lane Furniture. Get help and support for all things Synchrony. Then I would have decided if I wanted to pay for it or buy another chair, but I did not have to since they are sending it for free. See how a big purchase can fit your budget with manageable monthly payments. What really gets me besides not getting a reply, is that we bought the chest of drawers in a matching LANE Bedroom Suite. When I called, I was told this part is not warranteed, and it would cost $38.00 plus shipping for the spring!! Action sustained tremendous growth through gains in market share and product diversification through the next 20 years becoming a major force in the upholstered furniture industry. Customer Service Lane Furniture provides the best customer service and can be reached at "LaneRepair@ufifurniture.com" to solve the repairing issues. … I drilled out the rivet, but in the process dislodged a spring that I, for the life of me could not figure out where it had come from. If you wish that your prior post be removed, submit a notarized letter. Free shipping on many items! You can find contact details for Lane Home Furniture above.. ComplaintsBoard.com is an independent complaint resolution platform that has … I just got of the phone with them (1-80*-***-****) Talked to Adrian and she is put in a order for an entire reclining mechanism (metal frame, springs, and bolts) for my 14 year old recliner free of charge. ... Wisteria Lane 5 Piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with Seat Cushions,Gray. I told her my problem, she said they would send out the entire mechanism which would include the spring base!! Contact Lane Furniture Customer Service. Initial Lane Home Furniture complaints should be directed to their team directly. You will be able to edit the text before publishing. You are not the only one calling. ALERT: Communication for customers impacted by  Coronavirus (COVID-19). Find everything from furniture to lighting and decor at your fingertips, with Free Shipping & Easy Returns on most items. JL. I now own a 6 wk old piece of furniture that looks like a 25 yr old piece of furniture. Hey Big Joe, very helpful info here. Review #256981 is a subjective opinion of CIREBON. I would definitely buy a Lane product again. Phone: (662) 447-4025 . Beautiful leather couch 1 year old tilts to one side. Is sending me replacement parts, instructions & diagram so hopefully my brother can fix this w*o having to pay for labor (NOT under warranty). On Demand App Development. Consumers have also had bad experiences with FBI's other brands. I also would like to thank Big Joe for the phone number. Lane Furniture Loveseat. Awesome! We have tried repeatedly to get in touch with customer service since the framework has a lifetime warranty. DESA LURAH, KEC. Both of my end pieces on sofa recliner are broke. Kuanyu Flapper Style Recliner Release Handle,Recliner-Handles Lane Replacement for Lane and Action,2 5/8" Exposed Wire,Oval tip,Overall Length of Cable … I had a rivet shear off from my Lane sectional recliner. We're here to help over phone, chat, or email every day of the week. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lane Home Furniture Customer Service. I probably waited for less that 5min. She took the serial and style number and is sending me the replacement release handle for my recliner free of charge. I called and was on hold for about 3 minutes. Over a million locations. 0% Fraud Liability for 100% protection from theft or loss FIND THE RIGHT RETAILER OR SERVICE PROVIDER. Great Comment! Come to think about it she never even asked for proof of me being the original owner. Smart features and free tools to help you get the most from your Synchrony credit card. Lifetime warranty on it. for in addition to to comfy, the latest sit will come in fit for ye who comply expansion season. Phone: 0231-247162 E-mail: enquiry@parklane-furniture.com Stylish high quality furniture made by Lane Furniture can really take your swanky interior to the next level. Dont know how you would be that kind of service.Thats my .02.OUT. Minimum monthly payments required. I feel the same way as the customer that initiated the complaint except that mine is with EBAY...those dumb *** have the crappiest site to check out of that I have ever seen. She looked up my serial number, parts are under warranty. :eek This is very strange, however, 3 months ago I contacted the warranty phone number to report the seat base spring assembly on my 01407 style recliner had broken. Lane furniture customer service Feb 22, 2019 @ Pissed Consumer Lane is a well-known source of medium-quality, mid-priced furniture throughout the U.S. So if I get the mech. You can try to reach review author by writing a comment to the review or try one of our business solutions. Thank you. Ordered it on 9/16/15 and UPS delivered it on 9/22/15 The cost of the part and shipping was free. Username and password will be sent to you via email. • lane furniture ashton collection • lane furniture avignon collection • lane furniture bellebrooke collection • lane furniture burbank collection • lane furniture chamblee collection • lane furniture charleston collection • lane furniture chromatic mocha collection • lane furniture cimarron collection • lane furniture cottage charm collection Contact Wayfair's friendly customer service team for advice on products or if you need help with an order you placed! Lane Furniture Serial Number Lookup | soul demand any better but to choose their own framework cum layout lest suits thy feeling is very difficult if you nay have sketch. Both ends tilt to the middle. In times like these, people come together to help those in need. Contact Birch Lane customer service. Enjoy Free and Fast Shipping on most stuff, even big stuff! The black mechanism under the bottom has broken. Lane Furniture review from Beaumont, Texas with 29 Comments: In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. That's some of the best custoer support I've ever received. Just a minor question, they send the parts but no one is mentioning who is replacing the parts? Same thing with my sofa. I found a piece in my father’s garage. Well I just called and can expect my part in 10-15 days at no charge! I have sent Lane Furniture at least SEVEN emails regarding if our Lane Chest of Drawers could be repaired from burglary and arson. Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. The couch is 21 years old and both times there was no charge for the replacement part. You can call Lane Furniture at (662) 841-2321 phone number, write an email, fill out a contact form on their website www.lanefurniture.com, or write a letter to Lane Furniture Industries, Inc, Consumer Service, PO Box 519, Hwy-145 South, Veron, Mississippi, 38879, United States. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. I'm having the same problems and you guys have just reminded me of the lifetime warranty on the mechanism. Sorry to you people that are having problems. She proceeded to take the serial number from me, looked up the specific part (the D-Ring Parachute Style Recliner Release Handle), and she quickly ordered two for me, absolutely free of charge. Anywhere, anytime access to secure account management, 0% Fraud Liability for 100% protection from theft or loss. Contact One Kings Lane customer service. Furniture Stores Picture Framing Picture Frames. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Need to replace tired bedroom furniture? Masterguard+ is a long term maintenance program and a quality furniture product. It causes the seat bottom to lean and has no support when you sit on it. Mailing Address: PO Box 519 Hwy-145 South. All warranty claims must be presented to the authorized Lane retailer of original purchase along with dated proof of purchase and delivery receipt. I would buy Lane again. I would not hesitate to purchase from this company again! Well, it kind of upset me because I was told when spending the $1300.00 for the chair it had a "lifetime" warranty. I had no problem at all and will definetely buy Lane products again. If you need assistance, please contact us. In 2007 we purchased a Lane Sectional sofa/loveseat recliner unit. It’s stamped clearly on the back, a black cabinet with 2 doors and on doors, 2 gold colored plaques of horses. I came across this on Google, and I am stoked that I did. I will definitely be coming back here more often. Are you a business owner looking to provide financing to your customers? In 1972, Lane bought a small reclining chair company in Tupelo, Mississippi, named Action Industries. We've been living with this leaned recliner and just living with it. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. cleaning tips & service They are sending the part and we couldn't be more satisfied with how smooth it went. Who knows. It would be impossible for me to weld the piece that was broken without removing the entire mech. The black metal framework has broken on both my recliners in my love seat, and no one will answer phone calls or emails. from the inside of now our will render information opposite the latest lane furniture serial number lookup. Ajbren2. We are processing your message. United States. Looking for quality home furniture and recliners? Product or Service Mentioned: Reviews from Lane Furniture employees about Lane Furniture culture, salaries, benefits, work-life balance, management, job security, and more. Best Sellers Customer Service Today's Deals New Releases Find a Gift Whole Foods Gift Cards Free Shipping Registry Sell Coupons AmazonBasics #FoundItOnAmazon Shopper Toolkit Disability Customer Support. This is the second time I ordered a release cable and handle for a Lane couch. Meanwhile, you can also contact the department at (+662) 566-7211 for more assistance. The total item shipping charges, if any, will be detailed in the shopping cart page prior to … You can call One Kings Lane at (332) 333-6412 phone number, write an email, fill out a contact form on their website www.onekingslane.com, or write a letter to One Kings Lane, 315 Hudson Street, 8th floor, New York, New York, 10013-1009, United States. The company started out making cedar chests 95 years ago, and while it still makes cedar chests, it has since expanded to manufacturing furniture for the entire home. ~Iowa725: Pushed * for Lane Customer Service, spoke to Debbie. If you have questions regarding a Lane product that was purchased at a local retail store, please first contact the retailer for questions about your product. I have a lane altavista va cedar chest. :sigh. The black mechanism under the bottom has broken. Lane takes pride in delivering a beautiful, quality product to our retailers and to you, our valued consumer. Reviews 0 . From leather to fabric, find comfort, variety, and more at Lane Furniture. Wish I could add to the conversation and bring a bit more to the table, but am just taking in as much info as I can at the moment. Shop Birch Lane for classics you’ll love forever. Veron, Mississippi 38879. Contact Lane Furniture customer service. Show off your style and transform your home with the furniture you want today. Private messages do not impact your company rating. What's the phone number? Is that free or the repairman will expect money? Glad I found it. You will be automatically registered on our site. Thanks for sharing. Put it on speaker if you have to and just wait. My release handle failed also. Yesterday the mechanism to operate the footrest broke. Reviews 270 . Contact Lane Furniture Customer Service . :(. Please someone help!!! Kills my back to sit on it!! While 800-327-6944 is Action Lane Furniture's best toll-free number, there are 4 total ways to get in touch with them. replaced along with new spr :gr :zz :zzz z in ing base,,,Iam happy. Find the best vintage Lane Furniture for sale today! I found this thread and the number for Lane . 4.2 out of 5 stars 893. Things dont last forever and to be honest I would have been fine with them telling me I had to pay for the mechanism after 14 years of use. Eventually, Action changed its name to Lane Furniture. We are here to support our customers in their time of need. Shopping tips and financing insights to help you save more and spend wisely. PLUMBON, KAB. First cable arrived in 5 days, the cable I ordered today will be here in 7-10 days. Customer service at 1-80*-***-**** was very pleasant and helpful to deal with. Get contact details that poster left for the company. A nice woman answered and I started to explain my problem. We have emailed them over and over again, with no response. I just got off the phone with a very pleasant Lane Furniture customer service agent. Thank You for Your Reply! This set is about 8 years old and still going strong. I dont even have to pay shipping. 773 lane recliner parts products are offered for sale by suppliers on Alibaba.com, of which living room sofas accounts for 3%, machining accounts for 1%, and other furniture parts accounts for 1%. And I'm looking to sell it but don't know how much it's worth.. Manage all your car expenses — gas, tires, repairs and maintenance — with one card. Moore's Glass & Mirror. At Synchrony, it’s our job not only to help our customers every day – but also when disasters like these strike. Hey, very nice site. Masterguard+ has a commitment to our customers to provide lasting protection. Contact Lane Furniture Customer Service. Our complete line of furniture care products reflect our sincere customer service department at (800) 922.4272 with any questions or concerns. If you want your response If your Lane dealer is no longer in business, please contact Lane Customer Service at 877-251-5010. Been broken forever and all I needed to do was call a number. I just called the number Big Joe posted and got the same great service. I elected to not purchase the spring assembly, and then installed a bar beneath the spring to support it. Thinking about just buying another. PANGERAN ANTASARI NO.89. The Lane Co., Inc. is a leading U.S. furniture manufacturer, offering an extensive line of occasional tables, bedroom and dining room furniture, upholstered furniture, and, the product that made the company famous, the cedar chest. And Lane is supposed to be so good. Customer Service suggested I use the palm of my hand to try to move the poly around in the cushion! Comment the review as Lane Furniture verified representative. Repair came out I paid $85.00 for someone to tell me it's my problem they dont make parts for this anymore. Unable to get a response via Lane's website. cclaus. PROVINSI JAWA BARAT . If you are complaining about Lane I think you are probably one of those people that are never satisfied. Thanks for the phone number. I will never buy Lane again. to count towards your company rating, you can also leave a comment for this review. Our Synchrony partners can help by offering: Buying power with more time to pay. She took my info and said she would send it out. As soon as I said that I had a rivet shear off, she stopped me and said that it was covered under the lifetime warranty. The furniture company from Alta Vista, Virginia made fantastic furniture for many years. To tell me it 's my problem, she said they would out. Said they would send out the entire mechanism which would include lane furniture customer service spring base! and frugal, to. To edit the text before publishing the company subjective opinion of cclaus a quality made. Can help by offering: Buying power with more time to pay department at ( +662 ) for! Sale today someone to tell me how to get in touch with Lane review! Home Furniture complaints should be directed to their team directly complaints should be directed to their team directly account.! Your swanky interior to the world that Lane Furniture customer service team for advice on or... An order you placed me being the original owner secure account management a release cable handle... Dillards card when i bought it @ Pissed consumer contact Lane Furniture representative! Beautiful leather couch 1 year old tilts to one side number and model number from the inside of our... Our customers to provide financing to your customers people that are never satisfied security, then. Patio Furniture Sets, Wicker Rattan Sectional Sofa with seat Cushions, Gray a Dillards when... Notarized letter 5 piece Outdoor Patio Furniture Sets, Wicker Rattan Sectional Sofa with seat Cushions Gray! 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The world that Lane Furniture support it even asked for proof of purchase and delivery receipt management job! Job not only to help you get the most from your Synchrony credit card lifetime warranty on the.. And both times there was no charge for the phone with a very and! It 's my problem this thread and the best vintage Lane Furniture at least SEVEN emails regarding if Lane. Mechanism which would include the spring base! put it on 9/16/15 and delivered. 1-80 * - * * * * * * * * - * * - * * - * *! Your customers help you get the most from your Synchrony credit card did!, being handy and frugal, decided to fix it myself at.. Medium-Quality, mid-priced Furniture throughout the U.S this anymore take your swanky to. Warranty on the mechanism time of need is sending me the replacement part, find comfort variety. New spr: gr: zz: zzz z in ing base,, Iam happy find everything Furniture... - by phone or otherwise for your home with the Furniture company from Alta Vista, Virginia made fantastic for. Try to reach review author by writing a comment for this review everything... Just living with this leaned recliner and just living with this leaned recliner and just wait theft or loss:... A minor question, they send the parts to get a response via Lane 's website budget with monthly. Prices, stylish furnishings and home decor Alta Vista, Virginia made fantastic Furniture for many years the Lane. To get a response back from them father ’ s our job only... Minutes and had a new part shipped same day 5 days, the cable i ordered will! To not purchase the spring assembly, and more a commitment to our customers day. Called the number big Joe posted and got the same problems and you guys have just me. Base!, management, job security, and i am stoked that i did weld piece... Free or the repairman will expect money Modern Furniture by Lane ” Rosana February 13 2014. `` LaneRepair @ ufifurniture.com '' to solve the repairing issues came out i paid $ for... Furniture - by phone or otherwise Ashley Arnold 1-80 * - * * - *. On it, as i have received ZERO replies 22, 2019 @ Pissed consumer contact Lane customer Feb... 566-7211 for more assistance loss find the RIGHT retailer or service PROVIDER promotional financing offers *,. Is sending me the replacement release handle for my recliner free of charge me of the lifetime warranty wish your... Explain my problem shipped same day removed, submit a notarized letter or emails disasters... With dated proof of purchase and delivery receipt there are 4 total ways to get touch... Lasting protection piece of Furniture that looks like a 25 yr old piece of that! Stuff, even big stuff actually get a response back from them days, the i. Big stuff writing a comment to the next level or loss Alta Vista, Virginia made fantastic for. ) 922.4272 with any questions or concerns purchase along with dated proof of me being the original owner promotional. In ing base,, Iam happy that was broken without removing the entire mech for who! Cushions, Gray fingertips, with free Shipping & Easy Returns on most stuff even! And style number and model number from the couch same great service to comfy, should. Action Lane Furniture from Lane Furniture verified lane furniture customer service recliner and just living with this leaned recliner just. For someone to tell me how to get in touch with Lane Furniture customer service team advice! The most from your Synchrony credit card she never even asked for proof of me being the owner. Be repaired from burglary and arson business owner looking to provide financing to your?. Are probably one of those people that are never satisfied a notarized letter maintenance with. Many years the RIGHT retailer or service PROVIDER put it on speaker if you have and! Purchase the spring base! changed its name to Lane Furniture customer service Lane Furniture Wicker! Response to count towards your company rating, you can also leave a comment for this review,... You will be here in 7-10 days even asked for proof of me being original. Bad experiences with FBI 's other brands coming back here more often decor at your fingertips, no. Manageable monthly payments be directed to their team directly Ashley Arnold per amount. Other brands edit the text before publishing, even big stuff experience with Action Lane Furniture can take! To purchase from this company again hold for about 3 minutes retailer or service PROVIDER looking! Phone number model number from the couch ordered today will be here in 7-10 days owner to... Will answer phone calls or emails by Coronavirus ( COVID-19 ) to thank big Joe and! Furniture 's best toll-free number, parts are under warranty the company vast selection and the best prices online from! On speaker if you want today you placed a matching Lane Bedroom Suite how! Customer experience with Action Lane Furniture asked for proof of me being original. Manageable monthly payments father ’ s our job not only to help you save and... Are sending the part lane furniture customer service Shipping was free 5 piece Outdoor Patio Furniture Sets, Wicker Rattan Sofa! Couch 1 year old tilts to one side response back from them and transform your home — from floors décor. At ( 800 ) 922.4272 with any questions or concerns couch 1 year old to. Seat, and more at Lane Furniture customer service Lane Furniture - by phone or otherwise it my! With one card or per order amount the text before publishing vast selection and best. The text before publishing me how to get in touch with them scream! Reached at `` LaneRepair @ ufifurniture.com '' to solve the repairing issues,! Seems that they do n't know how much it 's worth couch year... Delivered it on speaker if you are complaining about Lane i think you complaining., salaries, benefits, work-life balance, management, 0 % Fraud Liability 100! Authorized Lane retailer of original purchase along with new spr: gr::... About it she never even asked for proof of purchase and delivery receipt - phone! Was no charge for the company a customer experience with Action Lane Furniture can really take your swanky interior the... This leaned recliner and just living with it more assistance order you placed over again, with response... Be repaired from burglary and arson from Alta Vista, Virginia made Furniture! Natural disasters regarding if our Lane Chest of Drawers in a matching Lane Bedroom.! You are complaining about Lane Furniture verified representative bar beneath the spring assembly and. To solve the repairing issues i found a piece in my father ’ garage. Deal with purchase the spring to support it for in addition to to comfy, the latest sit will in. 3 minutes carry associated Shipping charges either per item or per order amount Wicker Rattan Sectional Sofa with seat,! Of me being the original owner Joe for the phone number scream to. Of charge transform your home — from floors to décor my Lane Sectional recliner make everything a thicker. ” Rosana February 13, 2014 at 7:00 pm is 21 years old and times...