If solely used for reimbursement, account verification is not required. We will provide more information as soon as it is available. Enter / Verify Reimbursement Method. You will continue accessing your account through either the WageWorks or HealthEquity portals. No. 866.346.5800. © 2002-2021 HealthEquity, Inc. All rights reserved |. Combined with your company’s high-deductible health plan, a WageWorks HSA gives you an easy, safe way to lower your healthcare costs today while saving money for future healthcare expenses. You will continue to contact HealthEquity or WageWorks for account assistance. WageWorks makes it easy to find the answer with our Frequently Asked Questions (FAQs). Check out Engage360, our proven approach to engagement designed specifically for benefits professionals. You will continue accessing your benefits through either the WageWorks or HealthEquity customer portals. I would like to chat with someone about how to implement cost-savings strategies. Sydney Issacs Abernathy MacGregor 713-999-5104 sri@abmac.com. The value we place on delivering remarkable service, above and beyond what others expect. Stay tuned for updates. You can use an FSA to save on average 30 percent 1 on healthcare costs. The Company accelerated its integration efforts and achieved its previously stated goal of $50 million in run rate synergies by the end of this second quarter, more than a year ahead of schedule. 7. A remarkable benefits partner . The toll-free number for the COBRA Member Services team is 877.722.2667. We have committed to invest $80 to $100 million over the next 2 to 3 years to ensure a remarkable experience. FSAs are tax-advantaged accounts that let you use pre-tax dollars to pay for eligible medical expenses. Easy-to-use, self-service tools for employees and simple administration for you. Online member portal. HealthEquity acquires WageWorks in a bid to bring a Total Solution of integrated benefits to more employers in more markets. No. We add to that foundation the talented team members and unique capabilities of WageWorks, a national leading provider of flexible spending, health reimbursement accounts (FSAs and HRAs), COBRA, direct billing, commuter, and fitness and education reimbursement programs. We will notify well in advance if any debit card changes occur. COM COM COM. I am an Employer I have accounts at both companies. HealthEquity and WageWorks Have Combined to Create. You will be notified well in advance if any debit card changes occur. What is a dependent care flexible spend account? A remarkable benefits partner. Select Preferences. Announces $80-100 Million Investment in Remarkable Service. Our top priority throughout the integration is to continue to deliver the remarkable service you expect from us and provide you more solutions from the combined organization. Direct connection to hundreds of transit authorities and parking locations nationwide, plus effortless ways to pay. Introducing. You will be notified of any changes before they occur. Will customer service phone numbers stay the same? 2020. See our member response to COVID-19 Cares Act. Where will the primary service center be located? The Health Savings Score™ officially launches, delivering a first-of-its-kind analytics tool to help organizations maximize HSA utilization. Contact Member Services. We are available 24/7.*. Healthcare is changing fast, and there are new ways for you to benefit. The online member portal is a powerful tool that gives you access to all account management features. DRAPER, Utah--(BUSINESS WIRE)--Apr. What if my employees have accounts at both HealthEquity and WageWorks? For help with the broker portal, call us at 877.949.6727. Right away, you’ll get a dedicated implementation manager to help guide you through the entire process. Contact us if you are not able to find answers to your questions. If you have previously used other websites, you must complete this registration process for security purposes.. You are entering a private portion of the website. One team delivering an end-to-end solution on a single platform. From the 'My Account' tab of the member portal, select 'Manage Cards.' The location of our service centers will not change. Ready-to-use tools to help you make the most of your WageWorks benefits. Announces $80-100 Million Investment in Remarkable Service. Members will continue using their current HealthEquity or WageWorks debit card. For Benefits Advisors One partner. We are currently evaluating our services and technology platforms to provide you with the best experience possible. If receiving referral fee payments, you can view/print quarterly statements. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to help working families connect health and wealth. HealthEquity completed its acquisition of WageWorks on August 30, 2019. Phone: 800.950.0105: Fax claims: 877.782.8889: Email claims claims@takecareclaims.com: Postal mail claims: take care by WageWorks PO Box 14054 Lexington, KY 40512: Website for employers and employees: takecareWageWorks.com HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … To do so, visit mybenefits.wageworks.com and complete the registration process. Yes. You will be notified of any changes before they occur. Valid phone number is required. Confirm Profile & Preferences. Flexible Spending Accounts. You can also call the card activation line at 866-296-2852. If any fees associated with your account change, we will notify you in advance. Select Username & Password. Your benefit(s) under WageWorks will remain in place as we begin introducing HealthEquity to you, our valued member. We will notify you of any changes going forward regarding account access. Although the deal is done, you will not see any disruption or changes in your service in the near term. Current open enrollment plans will remain as scheduled. Do I still contact the same employer services? The CARES Act . *Excluding some holidays. The new combined company will now be able to provide retirement, fitness, and education reimbursement programs in addition to the consumer-directed benefits we already provide. Yes. Here is a list of healthcare forms, commuter forms, dependent care forms, COBRA forms, eligible expenses forms, and more. The COVID-19 pandemic has been challenging for everyone, but it’s been especially difficult for working families, according to a new national omnibus survey from HealthEquity. Total solution. You will continue to work with your current contact at either HealthEquity or WageWorks. Strong privacy protections benchmarked against industry standards. You will continue to work with your current contact at either HealthEquity or WageWorks. Yes. Note: To complete these steps, you must have created a login for the HealthEquity member portal and have your card accessible. HealthEquity helps you make your HSA easy to use. 5. What if I have an account at both HealthEquity and WageWorks? Flexibility without extra fees, giving users options to save and spend how they wish. Customized reimbursement for anything from fitness to travel to smoking cessation. We'll be happy to help you. Convenient payment choices and a $500 carryover to drive up adoption. Will my employees have the same member services contact number? Register as a broker now. Our Purple culture helped us become the nation’s largest independent custodian of health savings accounts (HSAs). Will fees associated with my account change? You will be able to access your account as usual. Using the HealthEquity member portal, you can check your balance, review transactions, view insurance claims, invest in mutual funds, pay providers and submit for reimbursement. If you will be contributing from this account, HealthEquity will first need to verify your account. HealthEquity. You will continue with the same fee structure you have currently. Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help members spend smarter while saving for healthcare now and into retirement. Next. Migration timelines will be determined once we have completed a thorough evaluation of all our platforms and what is required for migration onto or off of those various platforms. HealthEquity and Wageworks A remarkable benefits partner. Yes. FSA FSA FSA HSA HSA HSA. Don’t think of it as money deducted from your paycheck—think of it as money added to your wallet. The deal was finalized and HealthEquity and WageWorks officially became one company on August 30, 2019. No. What is the future for service delivery by the combined companies? Education that helps families spend less today and save more for tomorrow. Find the image of the card you want to activate and click the 'Activate Card' button. You can also make your monthly premium payment online via debit/credit card or ACH bank transfer. Streamlined Onboarding. Help your employees use their benefits to their full potential. I am a Broker, Attention Employers: COVID relief is now available. Enter / Verify Contact Info. Will customer service phone numbers stay the same? HealthEquity has a service center based in Utah and WageWorks has service centers in Tempe, Irving, Milwaukee and Louisville. Yes. We invite you to review the frequently asked questions listed below. Language Assistance/Non-Discrimination Notice, Asistencia de Idiomas/Aviso de no Discriminación. DRAPER, Utah, Aug. 30, 2019 (GLOBE NEWSWIRE) -- HealthEquity, Inc. (NASDAQ: HQY) ("HealthEquity" or the “Company”) today completed its acquisition of WageWorks, Inc., (NYSE: WAGE) (“WageWorks”), to become a leading administrator of health savings accounts (“HSAs”) and complementary consumer-directed benefits … FILE PHOTO: The logo for WageWorks are displayed on a screen on the floor of the New York Stock Exchange (NYSE) in New York, U.S., May 21, 2018. WageWorks is now a part of HealthEquity. ONE PARTNER. Enter your bank account’s routing number, account number, financial institution name and indicate how the account will be used. Yes. WageWorks Media Contact: Elizabeth Anderson WageWorks, Inc. 972.984.0800 Elizabeth.Anderson@Wageworks.com. Investor Relations Contact Richard Putnam 801-727-1209 rputnam@healthequity.com. January 28, 2021. We will continue providing important updates on this site. Together, we look forward to serving our combined employer clients through our HSA, FSA, HRA, COBRA, Direct bill, commuter, fitness and education reimbursement programs. The HealthEquity Health Savings Score helps organizations track, measure and optimize member health savings. See the latest FSA and DCFSA rule changes and, HealthEquity and WageWorks Have Combined to Create, New law brings exciting benefits for your HSA, FSA and HRA, Healthcare Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (FSA), Benefit Enrollment, Eligibility and Direct Billing, Seattle Ordinance Requires Commuter Benefits for Employees, WageWorks Launches Preferred Broker Program, WageWorks Shares Legislative Insights, Busts Health Savings Account Myths at Key Industry Events. Combining HealthEquity, one of the largest HSA providers and WageWorks the leading provider of FSA and HRAs allows us to provide an end-to-end platform to help you spend smarter while saving for healthcare now and into retirement. 6. Do I still contact the same member services? 2019. How should I access my account? Media Contact Stephanie Sonoda 801-727-1243 pr@healthequity.com. Download FAQs PDF. No. Transaction would create the premier provider of HSAs and additional consumer-directed benefits. Read more…. We’ll help configure business rules, establish data exchange protocols, develop a communication plan and manage go-live. Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. Get the intelligence you need to make a difference for your people. Health Savings Accounts are an excellent way to lower health insurance costs and save for your future. No. WageWorks integration and increased synergy target. You can continue accessing your account as usual through separate portals as you do now. Only HealthEquity delivers the integrated solutions you need to simplify benefits and truly impact people’s lives. HealthEquity and WageWorks have combined to create a new health savings and consumer-directed benefits partner for employers, benefits consultants, and health and retirement plan providers seeking to … What is a Flexible spending Account? Company Name* Please provide company name. We believe that combining HealthEquity and WageWorks will allow us to provide an enhanced and innovative solution for your employees and give you greater choice and peace of mind. HealthEquity and WageWorks officially became one company August 30,2019. If you cannot find the answer, please call us at 877-WageWorks (877-924-3967) or utilize the Live Chat function within your participant portal. Our goal is to implement a coordinated service model for your accounts with one person acting as lead. Every hour every day; 866.346.5800; Submit a question Submit a question We will share additional information about how you will access your benefits well in advance of any changes. For now, all customer service phone numbers will remain the same. Health and Equity go hand in hand as we provide you with the tools to make it work. That person will coordinate services and strategy with our other internal support teams like marketing, product development, contracts, etc. We are actively engaged in delivering the exemplary service and speed to resolution you expect. Exciting News! Yes. We will notify you and your employees of any changes going forward regarding account access. 4. Skip to content. Will clients or participants have to do anything to maintain their benefits or service? Continuously refine and optimize New law brings exciting benefits for your HSA, FSA and HRA {See the latest updates} COVID-19 and your Commuter Benefits . Our combined product portfolio will remain the same with HSAs, FSAs, HRAs, COBRA and commuter accounts. 24/7/365 support. Will my Open Enrollment (OE) 2020 be impacted by the acquisition? Back to Top. US-based benefits experts available live, every hour of every day. If you are unsure of your login credentials, please contact member services for assistance at the phone number located on the back of your HealthEquity debit card. You will continue using your HealthEquity or WageWorks debit card. A WageWorks® Health Savings Account (HSA) is like a 401(k) for healthcare. Your employees will continue to contact either WageWorks or HealthEquity member services. There will not be any changes to the benefits or services clients and participants currently receive today as a result of the acquisition. For now, all customer service phone numbers will remain the same. * Important message: When accessing this site for the first time, you will be required to complete our registration process. The Investor Relations website contains information about Healthequity Inc.'s business for stockholders, potential investors, and financial analysts. You will not have any immediate changes or disruption to your account(s) or service. We are committed to meeting your service expectations. Use single sign-on access to employer portals. Yes. A DCFSA is an account that lets you use pre-tax dollars to pay for eligible dependent care expenses. Identify opportunities for improvement. Gain visibility into program effectiveness. You will be notified of any changes before they occur. If you are a human, ignore this field. Benchmark against industry peers. An adaptable fit for your specific requirements, offering multiple ways for users to pay and get reimbursed. TOTAL SOLUTION. Although the deal is done, you will not see any disruption or changes in your service in the near term. In the near term, you will not have any changes or disruption to your account(s) or service. Members will continue to access both accounts through their HealthEquity and WageWorks portals. No. I am an Employee We will share additional information about how you will access your benefits well in advance of any changes. Message Member Services. Can I still access my account at WageWorks? You will continue to access both accounts through your HealthEquity and WageWorks portals. Your service contact and experience will remain the same. Call Member Services. HealthEquity introduces 401(k) integrations to its product lineup. HealthEquity and WageWorks. On healthcare costs portal and have your card accessible you and your Commuter benefits to smoking cessation drive adoption... Law brings exciting benefits for your specific requirements, offering multiple ways for to... And get reimbursed or service portfolio will remain in place as healthequity wageworks phone number begin HealthEquity... Our services and technology platforms to provide you with the broker portal, 'Manage. 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