BBB Accredited Businesses support the mission and vision of BBB, and their dues and contributions allow BBB to offer its information and services to consumers at no charge.
The Better Business Bureau, more commonly referred to as the BBB, is just a business directory site that supports reviews. Unfortunately, in many cases, the user submitted feedback that is posted on the Better Business Burea website, BBB.org, might better be called consumer complaints.
BBB complaints must be filed in writing either by filling out their paper complaint form or by completing their online form.
The BBB may edit your complaint to remove any personally identifiable information and/or inappropriate language, but ultimately it is your responsibility to remove this information. If someone has filed a complaint against your business, BBB offers you a way to resolve the … The BBB may edit your complaint to remove any personally identifiable information and/or inappropriate language, but ultimately it is your responsibility to remove this information. For Businesses Once the complaint is filed, the process is as follows: The customer complaint is sent to your business in one to five calendar days.
A customer complaint to the Better Business Bureau can cause serious damage to your business's reputation, so it's important to respond promptly and in the correct manner to any concerns a customer might have. BBB provides a forum for customers to lodge their complaints and businesses to respond to them.
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